For raw products: refund is not allowed after order is confirmed.
We offer free returns or exchanges within 7 days of purchase. You can return your product for store credit, or a different product.
Please note the following exceptions to our return and exchange policy:
- Discounted items are final and cannot be returned or exchanged
- Returned items must have tags still on and be returned in original packaging
- Returned items must have no visible signs of wear or use.
- Products not allowed for exchange or return : Mats, beds, bowls.