Return & Exchange

For raw products: refund is not allowed after order is confirmed.
Other merchandise: 
We offer free returns or exchanges within 7 days of purchase. You can return your product for store credit, or a different product.
Please note the following exceptions to our return and exchange policy:
  • Discounted items are final and cannot be returned or exchanged
  • Returned items must have tags still on and be returned in original packaging
  • Returned items must have no visible signs of wear or use.
  • Products not allowed for exchange or return : Mats, beds, bowls.